Privacy Policy
Privacy Policy
At KanjoosKart, your privacy is not an afterthought — it is a core commitment. This policy explains what data we collect, why we collect it, how we use it, and the rights you have over your personal information.
Who We Are
KanjoosKart is India's first online bargaining marketplace, operated and owned by Kanjoos Kart. Our website address is: https://kanjooskart.in
We are based in New Delhi, India, and we are committed to protecting the privacy and personal data of every visitor and customer who interacts with our platform. This Privacy Policy applies to all users of kanjooskart.in and any related services, apps, or communications.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website immediately.
What Data We Collect
We collect various types of information in connection with the services we provide. The data we collect depends on how you interact with our website:
Personal Information
Name, email address, phone number, delivery address — collected when you place an order, create an account, or contact us.
Transaction Data
Details of purchases, order history, payment method type (not full card details), and delivery information.
Technical Data
IP address, browser type and version, time zone, operating system, device type, and pages visited on our site.
Cookie Data
Session cookies, login cookies, and preference cookies set by our website to improve your browsing experience.
Communication Data
Messages, emails, or enquiries you send us, including support requests and bulk order queries.
Usage Data
How you use our website — pages visited, time spent, links clicked — collected via analytics tools to improve our service.
Media & Images
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
KanjoosKart is not responsible for any personal data embedded in images uploaded by users. We recommend using tools to remove metadata from images before uploading them to any website.
Embedded Content from Other Websites
Articles and pages on KanjoosKart may include embedded content such as videos, images, social media posts, or third-party widgets. Embedded content from other websites behaves in exactly the same way as if you had visited those websites directly.
These third-party websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that website.
- YouTube videos embedded on our site are subject to Google's Privacy Policy
- Social media sharing buttons may collect your IP address and set cookies
- Payment gateways process your payment data under their own privacy and security policies
- Google Maps embeds are subject to Google's privacy policy and data collection
Who We Share Your Data With
KanjoosKart does not sell or rent your personal data to any third party. We only share your data where absolutely necessary to operate our services, and only with trusted partners under strict data processing agreements.
We may share your data with the following categories of third parties:
- Payment Processors — to securely process your transactions (e.g. Razorpay, PayU, UPI partners)
- Delivery & Logistics Partners — to fulfil and deliver your orders across India
- Email Service Providers — to send you order confirmations and support communications
- Analytics Providers — anonymised data only, to understand website usage (e.g. Google Analytics)
- Spam Detection Services — visitor comments may be checked through an automated spam detection service
- Legal Authorities — where required by law, court order, or to protect our legal rights
All third-party service providers we work with are contractually obligated to handle your data securely and only for the specific purposes for which it was shared. They are not permitted to use your data for their own marketing or commercial purposes.
How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- Comments & metadata — retained indefinitely to recognise and approve follow-up comments automatically
- Order data — retained for a minimum of 7 years for legal, tax and accounting compliance under Indian law
- Account data — retained for the duration of your account and up to 3 years after account closure
- Support communications — retained for 2 years from the date of your last interaction
- Analytics data — anonymised and retained for up to 26 months
- Login cookies — 2 days by default, up to 2 weeks if "Remember Me" is selected
For users who register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Rights Over Your Data
Under applicable data protection laws including India's Information Technology Act 2000, IT (Amendment) Act 2008, and aligned with GDPR principles, you have the following rights over your personal data:
Right to Access
You can request a copy of all personal data we hold about you, including data you have provided to us directly.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request deletion of your personal data. Some data may be retained for legal compliance — we will inform you accordingly.
Right to Restrict Processing
You can request that we limit how we use your data in certain circumstances, such as while a dispute is being resolved.
Right to Data Portability
You can request an export of your personal data in a structured, machine-readable format to transfer to another service.
Right to Object
You can object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
How We Protect Your Data
KanjoosKart takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
SSL Encryption
All data transmitted between your browser and our website is encrypted using SSL/TLS technology.
Secure Payments
Payment data is processed by PCI-DSS compliant payment gateways. We never store full card details.
Access Controls
Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis.
Spam Protection
Visitor comments and form submissions are checked through automated spam detection to prevent misuse.
Regular Reviews
Our privacy and security practices are reviewed regularly to ensure they remain effective and up to date.
Breach Notification
In the unlikely event of a data breach affecting your rights, we will notify you and relevant authorities as required by law.
Under 18? Not For You
KanjoosKart is intended for use by adults aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18. If we become aware that a child under 18 has provided us with personal data, we will delete it immediately.
If you are a parent or guardian and believe your child has provided personal data to KanjoosKart, please contact us immediately at support@kanjooskart.in and we will take prompt action.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data. Your continued use of KanjoosKart after any changes to this policy constitutes your acceptance of the updated terms.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our support team. We are committed to addressing your concerns promptly and transparently.
Krawal Nagar, Delhi – 110094, India
Website: https://kanjooskart.in
Comments & Reviews
When visitors leave comments or reviews on our website, we collect the data shown in the comment form — including your name, email address, and website URL — as well as the visitor's IP address and browser user agent string to help with spam detection and security.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible to the public in the context of your comment.