Shipping Policy
Shipping Policy
At KanjoosKart, we are committed to delivering your orders fast, safely, and transparently. We use India's top shipping aggregator with 50+ courier partners to ensure the best delivery experience across 29,000+ pin codes nationwide.
India's Best Shipping Network
We partner with India's top shipping aggregator, giving us access to 50+ courier partners and coverage across 29,000+ pin codes. This means we always select the fastest and most reliable courier for your specific location — automatically.
50+ Courier Partners
We work with India's most trusted courier companies including Delhivery, Blue Dart, Ekart, DTDC, Xpressbees, and many more — all under one platform.
29,000+ Pin Codes
Our shipping network covers over 29,000 pin codes across India — from metros to Tier-2 and Tier-3 cities, and even remote locations.
Smart Courier Selection
Our system automatically selects the best courier for your pin code, ensuring the fastest delivery at the most competitive cost.
Real-Time Tracking
Every order is fully tracked. Once dispatched, you receive a tracking number via email to monitor your package at every step.
Secure Packaging
We are continuously improving our packaging process to ensure your products arrive safely. Every item undergoes quality checks before dispatch.
Multiple Shipments
If you order multiple products, they may be shipped separately from different warehouses to ensure the fastest possible delivery for each item.
How Long Does Delivery Take?
Delivery time depends on two factors: processing time and shipping time. Together, these determine your total estimated delivery window of 2–10 business days from the date of order.
Processing Time (1–2 days) + Shipping Time (1–8 days) = 2–10 Business Days
Processing Time
The time it takes to prepare your item(s) for shipment from our warehouse. This includes picking your items, performing quality checks, and secure packing.
⏱️ 1–2 Business DaysShipping Time
The time for your item(s) to travel from our warehouse to your delivery address. This depends on your location and the courier partner assigned to your pin code.
🚚 1–8 Business DaysDelivered
Your package arrives at your doorstep. You will receive a delivery confirmation email. Please ensure someone is available to receive the parcel.
✅ Total: 2–10 Business DaysEstimated Delivery by Location
| Location Type | Est. Delivery | Speed |
|---|---|---|
| Delhi NCR | 2–4 Business Days | Fastest |
| Metro Cities Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune | 3–5 Business Days | Fast |
| Tier-2 Cities Jaipur, Lucknow, Bhopal, Nagpur, Surat etc. | 4–7 Business Days | Standard |
| Tier-3 & Small Towns | 5–8 Business Days | Standard |
| Remote / Hill Areas J&K, Northeast, Andaman etc. | 7–10 Business Days | Extended |
Available Shipping Methods
We offer standard shipping methods that you can select at checkout. The available options depend on your delivery pin code and the products in your cart. Our system automatically shows you the fastest and most cost-effective shipping options for your location.
Standard Shipping
Our default shipping method — reliable, tracked, and available across all 29,000+ serviceable pin codes via our 50+ courier partners.
2–10 Business DaysExpress Shipping
Available for select pin codes and products. Faster processing and priority courier allocation for quicker delivery.
2–5 Business DaysSame Day / Next Day
Available for select locations (primarily Delhi NCR) and eligible products. Subject to order placement before cut-off time.
Selected Cities OnlyWhat Can Delay My Order?
While we always aim to deliver within the estimated timeframe, certain circumstances beyond our control may cause delays. Here is a transparent overview of factors that can affect your delivery:
Incorrect Address
An invalid, incomplete, or incorrect delivery address is one of the most common causes of delays. Please double-check your address at checkout.
Bad Weather
Extreme weather conditions such as heavy rain, floods, cyclones, or snowfall can delay courier operations in affected regions.
Road Conditions
Poor road conditions, landslides, or road closures especially in hilly and remote areas can extend delivery timelines significantly.
Public Holidays
Deliveries are not made on national public holidays. These days are not counted as business days in our delivery estimates.
Multiple Shipments
If you ordered multiple products, they may be dispatched separately from different warehouses. Each shipment may have a different delivery timeline.
Customs & Verification
For certain products or delivery addresses requiring additional verification, processing may take longer than the standard timeframe.
What If My Order Doesn't Arrive?
If your order does not arrive within the estimated delivery window, please follow these steps before contacting us:
- Check your tracking number (sent via email) on the courier partner's website for real-time status
- Verify that the delivery address entered at checkout is complete and correct
- Check with neighbours, building security, or reception — the package may have been left with them
- Check if the courier attempted delivery and left a delivery attempt notice
- Allow an additional 1–2 business days beyond the estimated window before raising a concern
— Re-delivery charges will be borne by the customer
— Refunds (if applicable) will be issued after deducting original shipping and return shipping costs
— Please ensure someone is available to receive your parcel
Events Beyond Our Control
KanjoosKart is not responsible for failures or delays in delivery resulting from any force majeure event or circumstances beyond our direct control. By placing an order, you acknowledge and accept that delivery timelines are estimates and not guarantees.
Natural Disasters
Earthquakes, floods, cyclones, or other natural calamities affecting courier operations or routes.
Bad Weather
Extreme rain, fog, snow, or other weather events that ground flights or block roads.
Government Actions
Curfews, lockdowns, public holidays, or government-imposed restrictions affecting logistics.
Road & Infrastructure
Road closures, landslides, poor connectivity in remote or hilly areas, or infrastructure failures.
Shipping FAQs
Quick answers to the most common shipping questions.
Questions About Your Shipment?
Our support team is available to help with any shipping-related queries. Please include your Order ID in your message for faster resolution.